The CBO was established November 2007.
Centralized Billing Office Services:
• A direct link to your computer system is established. Real-time information is available to all
users; we become an extension of your business office, partnering with you to provide services
of the highest quality for your patients.
• Billing practices are constantly monitored to ensure billing services are in accordance with
applicable laws and regulations.
• A/R is constantly monitored and dedicated claims follow-up personnel work the phones daily to
proactively identify potential issues resulting in decreased payment lag times.
• Coordinated effort between the facility and CBO using efficient document scan processes,
faxing, email, issues logs and telephone communications.
• CBO staff of nine with combined billing experience exceeding 100 years.
Key Benefits of the CBO
Cost savings – including absorption of billing and collection expense which assists in cash flow
- Staff coverage and cross-training
- Weekly conference calls with facilities to discuss ongoing issues and to provide education
- Centrally located in Kansas
Hospital